Common Questions
- What type of yacht should I charter?
- What should I bring on a boat rental?
- What should I wear on a yacht charter (or boat rental)?
- How many people can be on board at the same time?
- How do I file a complaint/claim for a refund?
- How does Sailo protect my personal data and payment information?
- What if the captain does not show up or is late?
- Are there life jackets on board?
- How and when do I pay for a boat rental?
- How long does a boat rental last?
- How do I search for boat rentals?
- What should I do if there is damage to the boat, or an accident?
- Are there any prohibited items allowed on boats?
- Does the rental price include fuel?
- Does the displayed boat rental pricing include everything (taxes, tip, fuel…)?
- Can I get help planning my trip?
- Does Sailo charge a security deposit?