BOAT QUESTIONS AND ANSWERS
Questions and Answers about boats on Sailo
Find out more information about the boat rentals and yacht charters on Sailo by reading the
questions that renters are asking directly the boat owners and the answers they receive. The
general topics vary from details about pick-up and drop-off locations, inquiries about
activities you can do on a boat rental, catering options, safety questions, etc.
At Sailo we encourage all our users to communicate with the boat owners and request additional information about the sailboats, motor boats and catamarans available for rent on the platform. On each boat page there is a Customer Questions & Answers public section, where any user can ask general questions about the boat or yacht charter. As a customer, you can also choose to initiate a private conversation with the owner by clicking on the "Message Owner" blue button.
At Sailo we encourage all our users to communicate with the boat owners and request additional information about the sailboats, motor boats and catamarans available for rent on the platform. On each boat page there is a Customer Questions & Answers public section, where any user can ask general questions about the boat or yacht charter. As a customer, you can also choose to initiate a private conversation with the owner by clicking on the "Message Owner" blue button.
Question:
If the weather is very bad do you do refunds?
Answer:
If weather conditions are deemed to be unsafe, please contact the boat owner to reschedule or work out a refund.
by Janet
on July 10th 2018
Question:
If the weather is very bad do you refund the trip?
Answer:
The boat rental only gets canceled if the Captain deems it is unsafe to go out. If that's the case all monies are shifted to a mutual agreeable rain date. The captain has seen that happen once in 18 years with super storm Sandy. The Hudson river and East river are two of the most protected waterways on the East Coast. We sail rain or shine. The interior spaces are climate controlled and completely comfortable. The past two weeks throughout some of those rainy days we have completed 16 Charters. Everyone was happy!
by Janet
on July 10th 2018
Question:
Is the trip refunded if bad weather occurs?
Answer:
If weather conditions are deemed to be unsafe, please contact the boat owner to reschedule or work out a refund.
by Janet
on July 10th 2018
Question:
Are we refunded if there is bad weather?
Answer:
If weather conditions are deemed to be unsafe, please contact the boat owner to reschedule or work out a refund.
by Janet
on July 10th 2018
Question:
Can you do a Manhattan pickup?
Answer:
No, this boat rental does not do pickups in Manhattan.
by Janet
on July 6th 2018
1094
Questions
1094
Answers
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Interested to offset part of your boat ownership costs? List your boat in minutes and for free. Sailo offers 24/7 customer support for all bookings and enables all boat owners to communicate directly with guests. As a boat owner, you choose rental rates and availability. You can accept or refuse any booking request or renter.