BOAT QUESTIONS AND ANSWERS
Questions and Answers about boats on Sailo
Find out more information about the boat rentals and yacht charters on Sailo by reading the
questions that renters are asking directly the boat owners and the answers they receive. The
general topics vary from details about pick-up and drop-off locations, inquiries about
activities you can do on a boat rental, catering options, safety questions, etc.
At Sailo we encourage all our users to communicate with the boat owners and request additional information about the sailboats, motor boats and catamarans available for rent on the platform. On each boat page there is a Customer Questions & Answers public section, where any user can ask general questions about the boat or yacht charter. As a customer, you can also choose to initiate a private conversation with the owner by clicking on the "Message Owner" blue button.
At Sailo we encourage all our users to communicate with the boat owners and request additional information about the sailboats, motor boats and catamarans available for rent on the platform. On each boat page there is a Customer Questions & Answers public section, where any user can ask general questions about the boat or yacht charter. As a customer, you can also choose to initiate a private conversation with the owner by clicking on the "Message Owner" blue button.
Question:
Can I rent for a duration not listed?
Answer:
Get in touch with us at concierge@sailo.com. We will help you with customizing the duration of your booking.
by Janet
on July 16th 2018
Question:
Can I rent for 6 hours that is not listed?
Answer:
Get in touch with us at concierge@sailo.com. We will help you with customizing the duration of your booking.
by Janet
on July 16th 2018
Question:
How can I rent for a number of hours not available in the dropdown menu?
Answer:
Get in touch with us at concierge@sailo.com. We will help you with customizing the duration of your booking.
by Janet
on July 16th 2018
Question:
Any other fee ?
Answer:
The price listed on this boat rental does not include booking fees which will be calculated on the next page. There is also a $500 refundable deposit. A refundable security deposit charge will be placed on your credit card at booking time to cover incidental damage that may occur during the trip. Sailo will release the funds 48 hours after the completion of the trip unless the owner and/or captain report a problem.
by Janet
on July 16th 2018
Question:
What time is take off?
Answer:
Take off time is dependent on the length of your cruise. You can message the boat owner directly to check availability and arrange take off times that work best for you.
by Janet
on July 3rd 2018
1094
Questions
1094
Answers
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Interested to offset part of your boat ownership costs? List your boat in minutes and for free. Sailo offers 24/7 customer support for all bookings and enables all boat owners to communicate directly with guests. As a boat owner, you choose rental rates and availability. You can accept or refuse any booking request or renter.