BOAT QUESTIONS AND ANSWERS
Questions and Answers about boats on Sailo
Find out more information about the boat rentals and yacht charters on Sailo by reading the
questions that renters are asking directly the boat owners and the answers they receive. The
general topics vary from details about pick-up and drop-off locations, inquiries about
activities you can do on a boat rental, catering options, safety questions, etc.
At Sailo we encourage all our users to communicate with the boat owners and request additional information about the sailboats, motor boats and catamarans available for rent on the platform. On each boat page there is a Customer Questions & Answers public section, where any user can ask general questions about the boat or yacht charter. As a customer, you can also choose to initiate a private conversation with the owner by clicking on the "Message Owner" blue button.
At Sailo we encourage all our users to communicate with the boat owners and request additional information about the sailboats, motor boats and catamarans available for rent on the platform. On each boat page there is a Customer Questions & Answers public section, where any user can ask general questions about the boat or yacht charter. As a customer, you can also choose to initiate a private conversation with the owner by clicking on the "Message Owner" blue button.
Question:
Can I rent for a duration not available in the drop down menu?
Answer:
Get in touch with us at concierge@sailo.com. We will help you with customizing the duration of your boat rental.
by Janet
on July 16th 2018
Question:
Can I rent for a duration not listed?
Answer:
Get in touch with us at concierge@sailo.com. We will help you with customizing the duration of your boat rental.
by Janet
on July 16th 2018
Question:
Can I rent for an amount of time not available in the menu?
Answer:
Yes, continue onto the next page to see a list of add- ons. From there, you can choose an add-on for each additional hour you'd like to cruise.
by Janet
on July 16th 2018
Question:
Can I rent for 3 hours instead?
Answer:
Yes, continue on to the next page for add-on by the hour.
by Janet
on July 16th 2018
Question:
Will a refund be issues if there's bad weather?
Answer:
If weather conditions are deemed to be unsafe, please contact the boat owner to reschedule or work out a refund.
by Janet
on July 11th 2018
1094
Questions
1094
Answers
or
Interested to offset part of your boat ownership costs? List your boat in minutes and for free. Sailo offers 24/7 customer support for all bookings and enables all boat owners to communicate directly with guests. As a boat owner, you choose rental rates and availability. You can accept or refuse any booking request or renter.