CUSTOMER REVIEWS

Customer reviews on Sailo

Read the reviews of thousands of happy customers that rented sailboats, motor yachts and catamarans worldwide. Learn what our renters and boat owners have to say about their experience with Sailo - the global boat rental and yacht charter marketplace who proudly connects every day thousands of renters with private boat owners and charter companies.
  • Dec. 1st, 2024

    DO NOT FALL INTO THIS TRAP THIS IS FRAUD
    If I could I would give zero star. This owner we were waiting for the owner to change our reservation status from pending to confirmed and he/she decided to approve our reservation at 5 am on the day we rented the boat and when I messaged him/her to say it was too late and we wanted to plan ahead of time and we decided to book another reservation and rent another boat, the owner told us he accidentally confirmed the reservation and dont worry about it but suddenly at 9 am we received a messaged from the agency about they having our boat ready for our tour and when ai messaged the owner he said he/she can NOT cancel the reservation because he/she have to pay a penalty fee. I kept telling the agency about the situation and they kept telling me our boat is ready. Finally they said they are working on the situation and they never did they charged ua for the sevice we never received. Of course I’ll dispute the charge from my bank account but DO NOT FALL INTO THIS TRAP THIS IS FRAUD.

  • Nov. 30th, 2024

    Crew was fine, but they took the wrong family and end up having to wait and make a bunch of phone calls to fix. No real apology when we finally got on. There was no safety info or orientation to boat. We were able to fish a lot and caught a bunch of fish. Mask and snorkels provided but no fins. Boat is older and not maintained that well.
    Pig beach isn't great it's small and not very pretty. Never seen pigs in exuma but certainly doesn't look the same. Bring your own food, drinks or give them plenty of notice to accommodate.

  • Nov. 30th, 2024

    I made a rental for a private yacht ride on Nov 23 celebrating a birthday, the attention of the owner was great, very friendly, punctual and responded quickly to my messages, the yacht was super clean, in very good condition, and we had water and ice included. The captain Issac Alvernia was also attentive and friendly. We really loved it, thank you César

  • Nov. 30th, 2024

    Great group!! Crew had a very enjoyable day with everyone! Thank you!!

  • Nov. 30th, 2024

    Great renters

4.94 / 5

21063 customer reviews

We know how important are customer reviews for both renters and boat owners. That is why we have decided to gather them all in one place so you can browse and read what our users have to say about their boat rental or yacht charter on Sailo. We hope they will help you choose the perfect Sailo boat for a memorable experience on the water!
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Tens of thousands of boat owners and charter companies around the world list their boats on Sailo. It’s free and it only takes a few minutes. Renting your boat on Sailo is easy and worry free! You choose the rental prices, set the availability, and accept or refuse any booking request or renter.