CUSTOMER REVIEWS

Customer reviews on Sailo

Read the reviews of thousands of happy customers that rented sailboats, motor yachts and catamarans worldwide. Learn what our renters and boat owners have to say about their experience with Sailo - the global boat rental and yacht charter marketplace who proudly connects every day thousands of renters with private boat owners and charter companies.
  • July 13th, 2017

    Big thanks to the crew! We got a very hot day with no wind. However the guys pulled through with giving us a nice tour of the coast line and also finding some dolphins. We even got the sails up for a short while! Great fun and highly recommend.

  • July 13th, 2017

    Theo is a professional and responsible skipper, his boat works great and most things are in great condition. We had a great time as he always showed a good disposition to help and fulfill our wishes

  • July 12th, 2017

    Capt. Gerhard's communication with me was A1! He was very responsive and answered all of my questions. I booked 2 boats through him to accommodate my party of 19. The pictures that he sent me where beautiful and I was sold right away. I then received a text from his wife Kiki and she informed me that they had a newer boat and was a little bigger and can also accommodate my party with jet ski options if we wanted it. She also sent over picture of the newer boat and is was also beautiful. The day of my trip, I was advised that Capt. Gerhard was no longer going to be my captain but they were using another friends boat to charter my party. I guess that was the newer boat they switch me too but I didn't know Capt. Gerhard wasn't the driver. I was ok with that but in meeting this new Capt. by the name of Jorge, he was a total JERK to me and my party. He was rude when questions where asked. I was told we can only have 13 people the max on his boat but he also had his friends tag along, which they two except for one was rude as well. We were suppose to leave out at 2 pm but the Capt. Jorge said he needed to stop for gas so we left 45 minutes late. We catered our own food which I advised Capt. Gerhard I was doing but this boat's kitchen area was disgusting. The lady that was on the boat said they had a party the night before and we clearly saw that they didn't clean up after themselves cause it was horrible and smelled like throw up mixed air fresher. Just a total disgrace. We couldn't even fridge anything because the fridge was so nasty, and the smell, OH MY GOD!!! The air kept going off in side of the cabin, we asked about the music set up and the Captains response and tone was just not for my liking, he said, ( Don't touch anything, I'll do it when I get a change too). When we finally got to Hanover beach to dock and party, he parked the boat so far away we had to swim to where everyone was. This man then asked if we wanted more time and that it would be extra even though he owed us that 45 minute time back that he spent getting gas on my dollar. My husband was not going for that so the situation was handled real quick to where we did receive our time back. This man just was not nice to us at all and I would never ever us this company again. If they allow people who spend there hard earn money this way, I wouldn't want to spend a dime with them. All in all we enjoyed our self by ignoring this jerk and getting the best of the views and cursing. Maybe if Capt. Gerhard would of been out caption things would of probably been different.

  • July 10th, 2017

    The ultimate pirate experience! I chartered this boat for a stag do and needless to say it went down well with everyone. Ricardo was very easy to liaise with and quick at reappndong. The crew were really friendly and very accomodating. Thoroughly reccomend to anyone looking for a bit of a laugh with their friends!

  • July 10th, 2017

    Very nice family. Hope to sail with again.

4.94 / 5

21074 customer reviews

We know how important are customer reviews for both renters and boat owners. That is why we have decided to gather them all in one place so you can browse and read what our users have to say about their boat rental or yacht charter on Sailo. We hope they will help you choose the perfect Sailo boat for a memorable experience on the water!
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