CUSTOMER REVIEWS

The time spent on the water with Captain Martin was great!! It was a beautiful day, a pretty good breeze and lots of laughs! He has a lovely sailboat and, it goes without saying, that he is a wonderful captain!! We sailed from East Hampton and during our trip he gave us details about points of interest. Sail with Captain Martin! It's a wonderful experience: one you'll always remember!

Sailo provided us with absolutely wonderful service! They were extremely helpful, courteous and professional. There was a slight miscommunication from one of our their agents and they very nicely owned up to their mistake and helped us out instantly. Unfortunately, the same cannot be said for Captain Joe - the owner of the boat. Because of the human and unintended mistake made by Sailo, he was EXTREMELY rude, unprofessional and insulting to our group - to the point that we almost canceled out outing. While I FULLY recommend Sailo, and definitely plan to use them again, I will NEVER use Captain Joe again and hope anyone reading this review decides to do the same because that type of behavior towards a paying customer is completely uncalled for - especially for an unintended mistake that was not even made by the customer. Besides his extremely unprofessional behavior he proceeded to speak badly about Sailo and assured me that I would never get my money back from them - something which Sailo did do without hesitation because they obviously know how to treat their customers. Again, my thanks to Sailo and my 5-star recommendation to them.

Ben and Amanda were absolutely wonderful renters, my boat was returned after their trip in exceptional condition. Ben is a very experienced and confident boater. I would highly recommend Ben and Amanda to any owner. It was a pleasure having them onboard, and I a was so appreciative that they chose my boat!

Following seas Mr & Mrs ⚓️

Apart from the check-in the overall experience was great with a very nice Skipper assigned to us. Ivan is his name. The check-in was very confusing as we could not find the boat Agent easily. Once they were contacted we had to wait for almost 5 hours for the boat to be ready to go, including cleanness and paperwork to be set. The last day of the rental was not useful as we were told that we should be at the marina on the day before by 06.00 pm ending our week on day short.