CUSTOMER REVIEWS

Customer reviews on Sailo

Read the reviews of thousands of happy customers that rented sailboats, motor yachts and catamarans worldwide. Learn what our renters and boat owners have to say about their experience with Sailo - the global boat rental and yacht charter marketplace who proudly connects every day thousands of renters with private boat owners and charter companies.
  • Feb. 20th, 2025

    We had such a wonderful day with this beautiful family from Boston – what a memorable experience! Our destination was Rose Island, where we anchored right in front of Foot Prints restaurant. After enjoying some fun in the water, we headed back to Nassau and almost caught a huge snapper! Wishing this lovely family safe travels home, and we truly hope to see you all again next year!

  • Feb. 20th, 2025

    Our experience with this rental was disappointing. Despite booking an 8-hour trip, the captain initially wanted to cut it down to just 5 hours. After some back-and-forth, we were only able to agree on 6.5 hours, which felt unfair given what we had paid for. Additionally, while we understood that fuel costs were not included, the $150 charge seemed excessive.

    Communication leading up to the trip was also lacking. I repeatedly asked for an address or the name of the marina but was only provided with a Google Maps link that led to the middle of a road, making it difficult to find the location. On top of that, I specified at booking that we did not want beer and preferred a different alcoholic refreshment. The booking agent assured us there would be other options, but when we arrived, there were none.

    That being said, the boat itself was well-equipped, and the captain was friendly and professional. Unfortunately, the lack of clear communication and issues with the trip length and extra charges overshadowed what could have been a great experience.

  • Feb. 20th, 2025

    We had an incredible time with Captain Diego! The boats were clean and they followed whatever itinerary our group was interested in - couldn’t recommend enough when in Miami!

  • Feb. 19th, 2025

    Had an absolute wonderful time!
    Captain Kevin and stewardess Krystal were super professional and friendly.
    Yacht itself is gorgeous and spacious!
    Highly recommend to everyone!
    Will book again

  • Feb. 19th, 2025

    Great client! Easy communication, respectful of the yacht and crew. We can’t wait to have you back on the water with us again!

4.94 / 5

21719 customer reviews

We know how important are customer reviews for both renters and boat owners. That is why we have decided to gather them all in one place so you can browse and read what our users have to say about their boat rental or yacht charter on Sailo. We hope they will help you choose the perfect Sailo boat for a memorable experience on the water!
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