BOAT QUESTIONS AND ANSWERS
Questions and Answers about boats on Sailo
Find out more information about the boat rentals and yacht charters on Sailo by reading the
questions that renters are asking directly the boat owners and the answers they receive. The
general topics vary from details about pick-up and drop-off locations, inquiries about
activities you can do on a boat rental, catering options, safety questions, etc.
At Sailo we encourage all our users to communicate with the boat owners and request additional information about the sailboats, motor boats and catamarans available for rent on the platform. On each boat page there is a Customer Questions & Answers public section, where any user can ask general questions about the boat or yacht charter. As a customer, you can also choose to initiate a private conversation with the owner by clicking on the "Message Owner" blue button.
At Sailo we encourage all our users to communicate with the boat owners and request additional information about the sailboats, motor boats and catamarans available for rent on the platform. On each boat page there is a Customer Questions & Answers public section, where any user can ask general questions about the boat or yacht charter. As a customer, you can also choose to initiate a private conversation with the owner by clicking on the "Message Owner" blue button.
Question:
Can we bring our own food and drinks?
Answer:
Yes, you can bring your own food and drinks. Chilled water and soda will be provided for this boat rental. In addition, napkins, utensils, cups, etc. can be provided as well.
by Janet
on July 17th 2018
Question:
Can you stop at a sandbar?
Answer:
Yes, the captain can stop at sandbars. Usually on four hour or longer trips, the captain will sail Biscayne Bay & tour Millionaires row, Villa Viscaya, Monument Island, Port of Miami, Fisher Island & other points of interest. The captain will bring the group to the best available locations, sandbars & vantage points on Biscayne bay to enjoy Miami. Upon arrival at the best available sandbar or Monument Island, the group will be provided with water sports equipment to hang out, sunbathe, and enjoy the waters.
by Janet
on July 17th 2018
Question:
What happens if there is bad weather?
Answer:
Cancellations made due to inclement weather or unusual sea conditions are made by the Captain. In the event we cancel the reservation and cannot accommodate the group at a later date 100% of the monies paid will be returned.
by Janet
on July 17th 2018
Question:
What is the cancellation policy for this boat?
Answer:
For this boat rental, guests must cancel more than 30 days in advance. If the guest must cancel 30 days or less prior to charter, all monies will be forfeited unless the yacht is rebooked for the original dates booked.
by Janet
on July 17th 2018
Question:
Will a refund be issues if there's bad weather?
Answer:
If weather conditions are deemed to be unsafe, please contact the boat owner to reschedule or work out a refund.
by Janet
on July 11th 2018
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Interested to offset part of your boat ownership costs? List your boat in minutes and for free. Sailo offers 24/7 customer support for all bookings and enables all boat owners to communicate directly with guests. As a boat owner, you choose rental rates and availability. You can accept or refuse any booking request or renter.